Director — Data Analytics & AI Transformation

Mayank
Arora

Microsoft Fabric · Power BI · Agentic AI · Enterprise Data Strategy

A strategic data & AI leader who translates complex data into decision-ready insight — delivering scalable, governance-driven solutions that move revenue, reduce cost, and improve CX for global enterprises.

22+ Years ExperienceFortune 500 ClientsGlobal Delivery200+ Accounts Served
Scroll
22+Years Experience
330K+Hours Automated
$307K+Documented Savings
200+Enterprise Accounts

About

Bridging the gap between
data and decision.

With 22+ years at the intersection of enterprise analytics and AI-led transformation, I help organisations unlock the full potential of their data. From architecting Microsoft Fabric ecosystems to deploying governed Agentic AI pipelines, my work is defined by measurable outcomes and lasting organisational capability.

Currently Director of Data Analytics & AI Transformation at Teleperformance, and previously Originator & Practice Lead of the Business Consultancy Analytics CoE at HCL Technologies — serving Fortune 500 clients including IHG, BP, ExxonMobil, Mondelez, and Burberry.

Full Profile
Mayank Arora — Director, Data Analytics & AI Transformation

Mayank Arora

Director — Data Analytics & AI Transformation

Decision Intelligence

Translating raw data into CXO-ready insight that drives revenue, cost, CX, and risk decisions.

Global Delivery

Delivered programmes across APAC, EMEA, and North America for Fortune 500 clients.

Executive Advisory

Trusted advisor to SVP/EVP and C-suite stakeholders across global enterprise operations.

Proven Outcomes

330,000+ hours automated · $307K+ documented savings · $1.1M+ revenue impact.

Areas of Expertise

Enterprise Data & AI
Transformation.

All Services

Enterprise Data & AI Strategy

Defining and executing enterprise-wide data and AI transformation roadmaps — from operating model design to governance frameworks and KPI architecture.

Microsoft Fabric & Power BI Modernization

Architecting unified Microsoft Fabric + Power BI decision-intelligence ecosystems — governed, scalable, and CXO-ready.

Agentic & Conversational AI

Deploying governed Agentic AI reporting pipelines using Copilot Studio and Azure AI — Responsible AI by design, autonomous insight at enterprise scale.

Analytics Automation & RPA

AI-powered analytics automation and Power Automate RPA — 330,000+ hours eliminated and $307K+ documented savings across Fortune 500 accounts.

CoE Build-out & Delivery Leadership

Originating and scaling Analytics Centres of Excellence from zero — P&L ownership, team leadership (40+/100+), and $1.1M+ revenue impact.

Selected Projects

Outcomes that
speak for themselves.

All Case Studies
BPO / CX — Teleperformance

Enterprise Analytics & Decision-Intelligence Transformation

90 daysto CXO-ready platform

Architected the first unified Microsoft Fabric + Power BI decision-intelligence ecosystem for a 450K+ employee, 90+ country operation — single governed source of truth.

Microsoft FabricPower BIDecision IntelligenceData Governance
Fortune 500 — HCL BCA Practice

Automation-Led Value Engine

330K+hours eliminated

AI-powered analytics automation and RPA across 100+ Fortune 500 accounts — IHG, BP, ExxonMobil, Mondelez, Burberry — delivering $307K+ documented savings.

RPAPower AutomateAnalytics AutomationFortune 500
Teleperformance — Agentic AI

Governed Agentic AI Reporting Pipelines

Autonomousgoverned reporting at scale

Deployed governed Agentic AI reporting using Copilot Studio + Azure AI within Microsoft Fabric — Responsible AI controls, reclaimed analyst capacity at enterprise scale.

Agentic AICopilot StudioAzure AIResponsible AI

Industries Served

Hospitality (IHG)Energy (BP · ExxonMobil)CPG & Manufacturing (Mondelez)Retail & Luxury (Burberry)BPO & CX (Teleperformance)Financial ServicesTechnologyProfessional Services

Let's Work Together

Ready to transform
your data strategy?

Whether you're modernising your analytics platform on Microsoft Fabric, deploying Agentic AI, or building a data CoE from the ground up — let's talk about what's possible.

Microsoft FabricPower BIAgentic AIConversational AIAzure AIPower PlatformRPAData GovernanceDigital TransformationCoE Build-outP&L LeadershipExecutive Advisory